CQC inspection permanent readiness:

• In line management reports generated per care home
• Demonstration of staff engagement and good practice
• Demonstration of addressing and complying with individual care plans

Staff support and engagement:

• Personal mobile app to manage work load and outcomes
• Reporting tool for incidents and observations – leading to central management involvement and action planning
• Access 24/7 to practical online training and (edit) individual care plans for each resident in their care

Direct communication with resident’s families:

• Mobile app to promote engagement of families in care plans and resident support
• Reporting tool to inform central management of incidents within the family network which could impact on the resident's well–being
• Transparency of care and interaction with each resident, communicated securely in–app